Current Open Enrollment
This 3 day course will provide new and experienced supervisors and managers the skills to succeed. Topics will include coaching, motivation, goal setting, communication, interviewing skills, performance reviews, team development, managing conflict, and time management to name a few.
Schedule Feb. 1, 2, and 3, 2017
Schedule Fridays, Feb. 3 - May 5
10:00 - 12:00 Noon
This workshop will support participant's ability to clearly set expectations and goals, conduct effective coaching and feedback discussions with employees, and deliver both positive and constructive feedback.
Schedule March 2, 2017
This course covers the fundamentals of auditing and specific techniques thereof. Included will be review and interpretation of the ISO 13485:2003 Standard as well as application of techniques during audit scenarios.
Schedule March 16 and 17, 2017
This course covers the fundamentals of the changes to the ISO 9001 Standards, how it will affect your current Quality Management System along with Risk Management requirements of ISO 9001:2015 for the successful implementation of a Risk Management program.
Schedule March 6 and 7
This course covers the fundamentals of auditing and specific techniques thereof. Included will be review and interpretation of the ISO 9001:2015 Standard as well as application of techniques during audit scenarios.
Schedule March 9 and 10, 2017
This training program is designed to teach participants Lean principles and tools to allow them to become functionally competent in the practice of applying Lean to healthcare processes.
Schedule Jan 24, 31, Feb 7, and 14, 2017
Process simulation is a computer-based technique for assisting operations managers and process improvement staff to quickly model service/manufacturing processes and analyze/evaluate various improvement options for their respective processes.
Schedule January 30 and February 6, 2017
Formal leaders and associates need to manage projects with increasing frequency, since getting work done with project teams is a definite trend in organizations today. The objective of this program is to provide project leaders with planning skills, and the confidence to effectively manage project
Schedule February 27 and 28
Root Cause Analysis and Corrective Action is a process for finding the true cause(s) of events, identifying and implementing corrective actions. This training will include tools for effective problem solving, FMEA & PFMEA, and application in various industries:medical, aerospace, automotive, & more!
Schedule February 9 and 10, 2017
Six Sigma Black Belt Certification is a cross functional experience to assist individuals in being able to utilize statistical tools and measures to reduce variation. It is a 120-hour program, with an open book test on the last day.
Schedule Jan. 23, 24, 25, 26, Feb. 20, 21, 22, 23, 24, Mar. 20, 21, 22, 23, 24, 2017
Are you a Manager or Executive Manager supporting Six Sigma Improvement at your organization? This Online/Hybrid University course is designed to provide an understanding of Six Sigma methodologies along with tools to leverage you and your organization to success!
Schedule February 6 - March 24, 2017; Approximately 16-20 hours during this time
Green Belts are Six Sigma practitioners who do process and product improvement project work. The focus of Six Sigma is to reduce and control variation and waste in our processes based on the importance to the customer and the business needs.
Schedule April 3, 4, 5, May 1, 2, and 3, 2017